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refund policy

last updated: august 2, 2024

digital canvas

the act of leaving a message is a free service. as no payment is made, there are no transactions to refund.

store purchases

all products are custom-made on-demand. if you receive a damaged or defective item, contact us within 30 days for a replacement or refund.

cancellations

once an order is sent to production, it cannot be cancelled. we cannot accept returns for buyer's remorse or ordering the wrong size.